I purchased a house through Paynes (Daventry office) last October and was really impressed with how they handled the entire process. I'd had a terrible experience with another estate agent months earlier. It was me vs the estate agent! They were pushy, unhelpful and made the whole process extremely stressful, needless to say that particular purchase fell through.
Paynes were the complete opposite, it was so refreshing to deal with helpful, friendly people. Susie handled my purchase and I honestly felt that she was always acting in the best interests of both parties. The whole process, from first viewing to completion went smoothly. Susie kept things moving along without any pressure or stress. Any queries or concerns I raised were dealt with promptly and satisfactorily. Occasionally, I spoke with other members of the team and found them to be just as helpful and friendly.
Would highly recommend Paynes for your next property transaction!