Why Choosing the Right Letting Agent Matters: A Case Study from Court
Today, we represented a landlord in court for a possession hearing using a Section 21 notice. The tenant filed a defence, claiming they hadn’t received key documents, including the gas safety certificate, energy performance certificate (EPC), and How to Rent Guide, at the start of their tenancy. They also alleged they hadn’t been given gas safety certificates during the tenancy.
Thanks to our diligent processes as their letting agent, we were able to provide clear evidence to counter these claims. Here’s why this was critical—and why choosing the right letting agent can make all the difference.
How We Protected Our Client
From the outset, we ensured compliance by:
- Providing the tenant with the Gas Safety Certificate, EPC, and How to Rent Guide at the start of the tenancy.
- Obtaining signed receipts for these documents to confirm delivery.
- Keeping detailed records of every annual gas safety certificate and ensuring tenants signed for each one.
In court, this documentation was crucial in proving compliance and safeguarding our landlord’s position, saving them from unnecessary delays, costs, or complications.
The Risks of Non-Compliance
Landlords who fail to meet their legal obligations can face:
- Invalid Section 21 notices, leading to delays.
- Increased legal costs and prolonged disputes.
- Fines or penalties for not complying with regulations.
Legislation for landlords is complex and constantly evolving, which is why it’s essential to have the right processes in place—and why working with an experienced letting agent is so important.
Why Choose John Payne Estate Agents?
At John Payne Estate Agents, we pride ourselves on ensuring that every aspect of your property management is handled with expertise and care. Our team stays ahead of legal requirements so you don’t have to. We manage:
- Issuing and documenting all essential paperwork.
- Keeping meticulous, up-to-date records.
- Protecting your position with our in-depth knowledge of current legislation.
When you work with us, you can trust that your property and legal obligations are in safe hands.
Let Us Help You Stay Compliant as it is only going to get more difficult with the introduction of the The Renters’ Rights Bill
If you’re a landlord in Coventry, let us take the stress out of managing your property. To learn more about our services, visit our Landlords page or book a free property valuation through our Valuations page.
For advice or support, call us today on 024 7622 2022 and speak to John Buckby, Lettings Manager, or email j.buckby@payne-cov.com.
When it comes to property management, getting it right from the start makes all the difference. Don’t leave compliance to chance—choose a letting agent you can trust.
Looking for a letting agent in Coventry? Let John Payne Estate Agents show you why we’re the best choice.